Mission Statement

image29

Our mission is to deliver quality workmanship, exuberant service and provide a superb employee environment.

Value Statement

image30

  

First Rate Plumbing, Heating, & Cooling values:

  1. A strategic approach to scheduling, utilizing employee talent wisely by placing the employee in work environments that best suit their capability and passion.
  2. Delivery of quality work.
  3. Customer satisfaction.
  4. Training and in-house promotions of our employees.
  5. OUR LOYAL CUSTOMERS!

Vision Statement

image31

We will be known in our community for delivering an exuberant customer experience. We will be the best Plumbing, Heating & Cooling contractor in Albuquerque, NM and surrounding areas due to our superb work environment, and customer service.  Our customers are not “just a customer”, our employees are not “just an employee”, WE ARE A FAMILY and TOGETHER we will set high standards for our industry and community.